Helping Cities & Counties Help Their Citizens
Rural/Metro is a proven national leader when it comes to high-performance 911 emergency ambulance systems with more than 90 contracts for exclusive emergency services in nearly 700 cities and counties across the nation. When local governments contract with Rural/Metro, we bring more than half a century of EMS leadership and innovation to the table, as well as state-of-the-art EMS systems and technology to meet the growing needs of their communities.
Our customer satisfaction is reflected directly by a 98% contract retention rate. In fact, our top 10 government customers have trusted Rural/Metro with the care of their citizens for an average of 25+ years.
With Rural/Metro, customers get:
Greater Depth of Resources - A clear advantage to contracting with Rural/Metro is the depth of resources we bring to your community, including state-of-the-art technology and the most highly trained EMS professionals in the business.
Optimal Control - Contracting with Rural/Metro provides cities and counties with an expert and efficient partner seeking to maximize public protection with performance-based contracts and reporting processes that leave the community in charge.
Rural/Metro is the proven leader in working with government agencies and providers to develop solutions specific to local EMS needs.