Joining Rural/Metro will make you part of a team of professionals who work hard caring for their friends and neighbors while enjoying a satisfying and rewarding career. Continuing training and education opportunities, a generous benefits package and competitive wages make Rural/Metro a great place to work.

Nationwide, Rural/Metro operates in more than 300 communities in North and South America, employing more than 10,000 health care professionals. Our mission, focusing on compassion, partnerships, innovation and community trust, is one that we’re proud to share with customers and employees alike.

Rural/Metro Medical Services offers many employment opportunities at the Rochester operation.     We are seeking applicants for the following positions.  To see more information about divisions and opportunities, click on the divisional links below.  For an overview of Rural/Metro Benefits Click here.

Rural/Metro Medical Services has been serving the Rochester community since 1952, providing emergency medical services, medical transportation and home health care to thousands of area residents each year. Whether as a Paramedic or Emergency Medical Technician, Dispatcher or home health aide, our employees take pride in providing the best care and service for the ill, injured or homebound.

Emergency Medical Services

Rural/Metro’s paramedics, emergency medical technicians and dispatchers are called upon to provide the highest quality patient care in a high performance EMS system. They are supported by state-of-the-art technology and equipment to help them respond to over 60,000 calls for help each year.

As an employee in our EMS Division, you can expect:

Rural/Metro will reimburse EMS Division employees for tuition upon successful completion of courses to upgrade their certification level.

Health Insurance: Available to all employees at time of hire. Rural/Metro offers a variety of health plans for employees to choose from, and pays the majority of premiums after one year of full-time employment.  For details on health insurance, inquire at time of employment.

Dental Insurance: Rural/Metro pays the majority of the premium for individual and family plans that are available.

Vacation: Full-time employees are eligible for vacation based on years of service:

Part-time union employees averaging at least 24 hours per week are entitled to 16 hours of vacation time each year.

Holidays: Employees who are scheduled to work on holidays and work those holidays will be paid one week’s pay of straight time at the end of the year.

Life Insurance: Rural/Metro pays for term life insurance for all employees.

Disability Insurance: Long-term and short-term disability plans help protect our employees if they become disabled.

401(k) Plan: Available to all employees. Employees are able to defer 1-15% of pre-tax earnings; Rural/Metro will provide a discretionary match of the first 2% based on the company’s earnings.

Sick Pay: Available to full-time employees after one year of employment..

Employee Assistance Program: Available to all employees.

Education Benefits: Upon prior written approval, employees who successfully complete a New York State approved, Critical Care or Paramedic course are eligible for 100% reimbursement for tuition and books.

Leaves of Absence: Maternal, family, adoption, personal, governmental assignment, and funeral leaves are available.